Emmet Gustafson
Co-Founder
FWD
Steve Kirton
President
Circa Healthcare
Max Pluss
Principal
Rhea Capital Management
Buff Greebe
Executive Director
SKU
Anna Skya
Founder & CEO/Partner
BasePaws/Ani.VC
Sam Schwager
Co-Founder & CEO
SuperDial
In a market flooded with AI-powered RCM tools, how do you separate real innovation from empty buzzwords? This panel will guide payers, providers, and RCM leaders through what really matters when evaluating AI vendors, highlighting key red and green flags, how to measure real-world impact, and clarifying what “AI” actually means in today’s healthcare environment
Sam Schwager
Co-Founder & CEO
SuperDial
SuperDial
Website: https://www.superdial.com/
SuperDial is the leading voice-AI platform for automating high-volume phone workflows across the healthcare revenue cycle. RCM teams leverage SuperDial to handle prior authorizations, claim follow-ups, eligibility checks, credentialing, and more — navigating IVRs, waiting on hold, conversing with representatives, and logging results directly into internal systems. Fully HIPAA- and SOC 2-compliant, SuperDial cuts time spent on phone calls by 90%, helping providers resolve denials faster and enabling payors to reduce call center load, improve turnaround times, and scale service operations.
Accurate risk adjustment coding is a cornerstone of effective payment integrity, directly impacting reimbursement accuracy and audit risk. This session will explore how health plans can strengthen HCC coding through targeted audits, technology solutions, and coder education—ensuring proper risk score capture, reducing payment errors, and supporting defensible, compliant payment practices.
Josh Miller
Director, Payment Integrity
Prominence
Rae A. McIntee, DDS, MD, MBA, FACS, CPE
Medical Director Clinical Solutions (Supporting Payment Integrity & SIU)
Louisiana Blue
Understand the strategic considerations behind deciding whether to insource or outsource key operational functions, such as billing and pre-certification, and how to assess both financial and operational impacts.
Learn how to evaluate vendor relationships effectively, including identifying the true costs of outsourcing, recognizing areas for potential in-house solutions, and assessing when to pivot away from third-party vendors for long-term sustainability.